Bringing Agility to NetApp’s Product Tools Analytics Globalization Services (PTAGS) Team

One of the key charters of NetApp Product Tools Analytics Globalization Services (PTAGS) is to enable a service-oriented cloud platform for big-data telemetry across the NetApp product portfolio to derive analytical insights and simplify the customer experience globally. Unique complexities require innovative solutions Working in a big data environment involves a unique set of complexities … Read more

Tracking the Use of our Tools: Strategies that Helped

As an internal IT service provider to NetApp engineering, we have the need to track who’s using our tools and services. This lets us make sound business decisions about where to invest our limited time and energy, and generally enables us to have insightful and productive conversations with our user community (which is comprised of … Read more